职务概要
| 职位种类 | 销售/事务/企划/物流类／经营企划/事业统括/新事业企划 |
|---|---|
| 行业类别 | 其他／ |
| 职位类型 | 未分类 |
| 岗位级别 | 其他 |
| 招聘人数 | 1 |
| 希望入职时间 | - |
| 必须语言能力 |
日语 （熟练-较少商务交流经验） 英语 （熟练-较少商务交流经验） 汉语 （熟练-较少商务交流经验） |
| 希望具备的语言能力 | - |
| 工作时间 | 其他 |
| 福利待遇和带薪休假 |
详细工作内容
<Job Responsibilities>
• Handle customers enquiries and complaints via online platform, email, or face-to-face with professional manner
• Ensure timely delivery orders and shipments
• Build up and maintain good relationships with customers and provide high-quality customer service
• Liaise with internal, external parties and foreign branches to ensure the proper and smooth operation of the department
• Initiate marketing campaigns and events such as seminars, intensive tours.
• Support daily filing and prepares periodic reports for management
• Assist in ad-hoc projects and duties
<Necessary Skill / Experience >
• Diploma or above is preferred
• 2 years or above working experience in customer service or marketing industry
• Good command of written and spoken Japanese (JLPT N2 or above) , English and Chinese
• Proficient in Chinese word processing and MS Office
• Good problem solving and communication skills
• Mature, good interpersonal skills, self-motivated with a strong sense of responsibility and friendly service attitude
• Immediately available is highly preferred
关于面试
联络人
Japanese Speaking Customer Service & Operations Executive
上海艾杰飞人才管理咨询有限公司（RGF）
17000 〜 19000 HKD
