Job summary
| Job category | Other／Other |
|---|---|
| Industry | Other／ |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） Chinese （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
<Job Responsibilities>
• Handle clients’ inquiries and complaints referred by the call center operated by outside partners
• Clients are e-shop customers across Asia
• Monitor call center performance to improve the operation
• Negotiate contracts with outside vendors
• Attend internal cross-departmental meetings
• Other ad-hoc duties as assigned
<Necessary Skill / Experience >
• Higher diploma / Associate Degree in any disciplines
• At least 1 year of CS experience(E-shop preferred)
• Good communication & interpersonal skills
• Positive working attitude, responsible, and focus on service quality
• Proficient in MS Office and Chinese word processing
• Good command of written & spoken English and Chinese
About interview
Liaison
Customer Relation Executive
RGF HR Agent
15000 〜 19000 HKD
