Job summary
| Job category | Administrative (Human Resources / Finance / Legal / Public Relations)／Finance / Accounting / Tax |
|---|---|
| Industry | IT / Communications / Internet／ Gaming / Social Networking |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Conversation） Chinese （Business） Japanese （Conversation） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
Company Overview
Our client , a famous entertainment company is now looking for the following candidate as below
Job Description
•Work closely with internal parties to handle customer comments, feedback or complaints and provide best solutions for building excellent customer relationship and the service culture by email
•Collect feedback & reflect customer needs and expectation to the Group
•Handle customers' inquiries
•Holidays shift is required
Requirements
•Diploma or above
•Proficiency in English, Mandarin and Japanese (native speaker)
•Customer oriented with a positive attitude
•Able to demonstrate high level of customer service orientation
•Good communication and problem solving skills
•Good PC skills in MS Office
•Fresh graduates will also be considered
Additional Job Information
Mon – Fri (10:00 a.m. – 19:00 p.m.)
Annual leave: 1-3 YEARS 12 days, 4-6 Years 14 days, after 6 years 16 days
sick leave: 1 days / months
medical:yes
Bonus: yes
About interview
Liaison
Customer Service coordinator- Entertainment
RGF HR Agent
15000 〜 18000 HKD
