职务概要
| 职位种类 | 销售/事务/企划/物流类／呼叫中心/客服 |
|---|---|
| 行业类别 | IT/通信/互联网／ 软件类 |
| 职位类型 | 未分类 |
| 岗位级别 | 本部长/部门总经理及以上 |
| 招聘人数 | 1 |
| 希望入职时间 | - |
| 必须语言能力 | |
| 希望具备的语言能力 | - |
| 工作时间 | 其他 |
| 福利待遇和带薪休假 |
详细工作内容
Our client, a world leading video conferencing solution provider. They are now looking for a right candidate to join their customer service team for Japan client service.
Responsibilities:
- Provide professional customer service for Japanese client via telephone and email.
- Facilitates the booking / scheduling of video conferences for client.
- Prepare Customer Support Center daily / weekly reports.
- Resolve any scheduling conflicts and missing information in a professional manner.
Requirement:
- High diploma or above in business administration, IT.
- At least 2 - 3 year customer service in a helpdesk or call center environment is preferred.
- Proficiency in Japanese (N2 or above); and good in English for internal communication.
- Good knowledge of Telecommunications networks and video conferencing is an advantage.
- Good PC knowledge and MS offices skills.
- Attention to details, strong customer-facing communication skills.
Location: Wan Chai
Package:
5-days work (10:00am - 6:00pm)
Medical allowance
Interested parties please send us your resume in MS Word/PDF format in English.
All information received will be kept in strict confidential and only for recruitment purpose.
关于面试
联络人
Japanese speaking customer service officer - Video Conferencing
上海艾杰飞人才管理咨询有限公司（RGF）
20000 〜 22000 HKD
