职务概要
| 职位种类 | 管理行政类（人事/财务/法务/广宣）／财务/会计/税务 |
|---|---|
| 行业类别 | IT/通信/互联网／ 游戏/SNS社交平台 |
| 职位类型 | 未分类 |
| 岗位级别 | 其他 |
| 招聘人数 | 1 |
| 希望入职时间 | - |
| 必须语言能力 |
英语 （一般-日常会话交流） 汉语 （熟练-较少商务交流经验） 日语 （一般-日常会话交流） |
| 希望具备的语言能力 | - |
| 工作时间 | 其他 |
| 福利待遇和带薪休假 |
详细工作内容
Company Overview
Our client , a famous entertainment company is now looking for the following candidate as below
Job Description
•Work closely with internal parties to handle customer comments, feedback or complaints and provide best solutions for building excellent customer relationship and the service culture by email
•Collect feedback & reflect customer needs and expectation to the Group
•Handle customers' inquiries
•Holidays shift is required
Requirements
•Diploma or above
•Proficiency in English, Mandarin and Japanese (native speaker)
•Customer oriented with a positive attitude
•Able to demonstrate high level of customer service orientation
•Good communication and problem solving skills
•Good PC skills in MS Office
•Fresh graduates will also be considered
Additional Job Information
Mon – Fri (10:00 a.m. – 19:00 p.m.)
Annual leave: 1-3 YEARS 12 days, 4-6 Years 14 days, after 6 years 16 days
sick leave: 1 days / months
medical:yes
Bonus: yes
关于面试
联络人
Customer Service coordinator- Entertainment
上海艾杰飞人才管理咨询有限公司（RGF）
15000 〜 18000 HKD
