职务概要
| 职位种类 | 销售/事务/企划/物流类／呼叫中心/客服 |
|---|---|
| 行业类别 | 面向消费者型服务业／ 餐饮/酒店 |
| 职位类型 | 未分类 |
| 岗位级别 | 本部长/部门总经理及以上 |
| 招聘人数 | 1 |
| 希望入职时间 | - |
| 必须语言能力 | |
| 希望具备的语言能力 | - |
| 工作时间 | 其他 |
| 福利待遇和带薪休假 |
详细工作内容
Company Overview
Our client, a Japanese F&B services company, they are looking for the below talent to fill their team
Job Description
•Respond to customers’ inquiries or complaints by phone, email and social network platform in a professional and courteous manner
•Determine appropriate investigation, solution and follow up about customers’ inquiries or complaints
•Manage and update the customer relation policies in line with the company standard
•Provide feedback to management or co-worker in order to promote a continual improvement the company’s services
Requirements
•Higher Diploma or above in any discipline
•With minimum 2 years of working experience in customer services, client relationship management
•Good command in spoken and written English and Mandarin
•Strong interpersonal and communication skills, good attitude, polite and with good problem solving skills
•Proficient in PC operations
•Immediate availability is preferred
Additional Job Information
•5 days
•Medical
•Discretionary Bonus
•Central
•15-18K
Interested parties please send us your resume in MS Word/PDF format in English.
All information received will be kept in strict confidential and only for recruitment purpose.
关于面试
联络人
Customer Relationship Administrator – F&B
上海艾杰飞人才管理咨询有限公司（RGF）
15000 〜 18000 HKD
