Job summary
Job category | Sales / Clerical / Planning / Logistics/Call Center / Customer Support |
---|---|
Industry | Electrical Equipment / Electronics / Machinery/ Automobiles / Automobile Parts |
Employment type | Uncategorized |
Position level | Other |
Number of openings | 1 |
Desired entry time | - |
Required language skill |
Cantonese (Native) Chinese (Fluent) English (Fluent) Japanese (Fluent) |
Foreign language competence | - |
Working hours | Others |
Welfares / Leave systems |
Work details
Company Overview
Our client , a famous travel company is now looking for the following candidate as below
Job Description
•Handle customer enquirers and request in professional manner with tactful customer service skill.
•Provide excellent customer services to premier customers.
•Provide advice to customers regarding their requirements, prepare cost estimations and register bookings.
•Handle and deal with service issues in a timely manner.
•To translate provided documents into Japanese for internal and external usage.
•Develop customer relationships with the ability to establish a professional network at the top level.
•Participate in ad hoc assignment when required.
Requirements
•University graduate in Business Administration or related disciplines
•Experienced in customer service in Hotel, Airline and Travel Agency is preferred
•Proactive with good attention to detail and able to work under pressure
•Good Communications and interpersonal skills
•Good command of English, Cantonese and Mandarin
•Good in both spoken and business written Japanese
•More experience will be considered as Senior Customer Services Officer
•Immediate available is highly preferred
•Fresh graduates are welcome to apply (on-the-job training will be provided)
Additional Job Information
Mon - Fri
9am-6pm / 10am-7pm / 11am - 8pm
Bonus:Disc
AL :12 days , Max 14 days
Medical:Life/Dental insurance
Travel allowance: No
OT Allowance: No
Double: No
Sick allowance : Yes
About interview
Liaison
Senior Account Executive
RGF HR Agent
14000 〜 18000 HKD