Customer Service Executive

Company Overview
Our client is a Japanese securities firm with office expanding in Hong Kong. They would like to seek for a highly motivated individual to join their expanding business, within the Customer Service Department. Attractive salary package, stable working environment and career development will be offered to the right candidate.

Job Description
•Liaise with customers and take client orders in a timely manner
•Execute trade transactions through various channels for overseas equities and futures markets
•Serve customers around the world thru email, phone, and face-to-face
•Participate in ad-hoc system enhancement projects when required
•Assist in regular corporate web content update and other administrative support to the team

Requirements
•Degree in Finance, Business Admin, or related disciplines
•Minimum 1 year experience in customer services, preferably in financial services industry
•Qualified to be registered as licensed person under SFC (Type 1 & 2)
•Must be proficient in PC knowledge (including MS Office and Internet)
•Good command of both spoken and written English and Chinese (Cantonese and Mandarin)
•Customer oriented with strong communication skills
•Self-initiated, highly accurate, ability to work independently and under pressure
•Night shift is required
•Immediate available preferred
- Candidates with more experience will be considered as Senior Customer Service Executive position

Additional Job Information
•5-day work (Mon-Fri)
•Fixed salary and compensation package depends on experience
•Medical, MPF
•On-the-job training

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