仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | IT、通信、インターネット／ ソフト系 |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
Our client, a world leading video conferencing solution provider. They are now looking for a right candidate to join their customer service team for Japan client service.
Responsibilities:
- Provide professional customer service for Japanese client via telephone and email.
- Facilitates the booking / scheduling of video conferences for client.
- Prepare Customer Support Center daily / weekly reports.
- Resolve any scheduling conflicts and missing information in a professional manner.
Requirement:
- High diploma or above in business administration, IT.
- At least 2 - 3 year customer service in a helpdesk or call center environment is preferred.
- Proficiency in Japanese (N2 or above); and good in English for internal communication.
- Good knowledge of Telecommunications networks and video conferencing is an advantage.
- Good PC knowledge and MS offices skills.
- Attention to details, strong customer-facing communication skills.
Location: Wan Chai
Package:
5-days work (10:00am - 6:00pm)
Medical allowance
Interested parties please send us your resume in MS Word/PDF format in English.
All information received will be kept in strict confidential and only for recruitment purpose.
面接について
連絡先
Japanese speaking customer service officer - Video Conferencing
RGFタレントソリューションズ株式会社
20000 〜 22000 HKD
