仕事概要
職種 | 管理部門系(人事、財務、法務、広報)/財務、会計、税務 |
---|---|
業種 | IT、通信、インターネット/ ゲーム、SNS |
雇用形態 | 未分類 |
ポジションレベル | その他 |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 |
英語 (日常会話レベル) 中国語 (ビジネスレベル) 日本語 (日常会話レベル) |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Company Overview
Our client , a famous entertainment company is now looking for the following candidate as below
Job Description
•Work closely with internal parties to handle customer comments, feedback or complaints and provide best solutions for building excellent customer relationship and the service culture by email
•Collect feedback & reflect customer needs and expectation to the Group
•Handle customers' inquiries
•Holidays shift is required
Requirements
•Diploma or above
•Proficiency in English, Mandarin and Japanese (native speaker)
•Customer oriented with a positive attitude
•Able to demonstrate high level of customer service orientation
•Good communication and problem solving skills
•Good PC skills in MS Office
•Fresh graduates will also be considered
Additional Job Information
Mon – Fri (10:00 a.m. – 19:00 p.m.)
Annual leave: 1-3 YEARS 12 days, 4-6 Years 14 days, after 6 years 16 days
sick leave: 1 days / months
medical:yes
Bonus: yes
面接について
連絡先
Customer Service coordinator- Entertainment
RGFタレントソリューションズ株式会社
15000 〜 18000 HKD