仕事概要
職種 | 営業、事務、企画、物流系/コールセンター、カスタマーサポート |
---|---|
業種 | 消費者向けサービス/ 飲食、ホテル |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Company Overview
Our client, a Japanese F&B services company, they are looking for the below talent to fill their team
Job Description
•Respond to customers’ inquiries or complaints by phone, email and social network platform in a professional and courteous manner
•Determine appropriate investigation, solution and follow up about customers’ inquiries or complaints
•Manage and update the customer relation policies in line with the company standard
•Provide feedback to management or co-worker in order to promote a continual improvement the company’s services
Requirements
•Higher Diploma or above in any discipline
•With minimum 2 years of working experience in customer services, client relationship management
•Good command in spoken and written English and Mandarin
•Strong interpersonal and communication skills, good attitude, polite and with good problem solving skills
•Proficient in PC operations
•Immediate availability is preferred
Additional Job Information
•5 days
•Medical
•Discretionary Bonus
•Central
•15-18K
Interested parties please send us your resume in MS Word/PDF format in English.
All information received will be kept in strict confidential and only for recruitment purpose.
面接について
連絡先
Customer Relationship Administrator – F&B
RGFタレントソリューションズ株式会社
15000 〜 18000 HKD